World Of Mouth MarketingThe Wright watson Enterprise CentreThorp GarthIdleWest YorkshireBD10 9LD
Get in touch today:Call the office on 0845 643 2694Email: email@example.comComplete the form over on the right to request a call
Over the past 25 years working in telemarketing, we’ve seen lots of “gurus” preach about how to ‘sell’ on the phone. Most teach that you should create interest, build rapport, ask good questions, etc, but they don’t teach you how, which is what really matters.In our telephone skills training programme you walk away with what to say, when to say it, why you should say it, how to say it and more. Ultimately it’s about selling, but don’t think for one minute this is about giving a hard sell. You can become a smooth, polished patient pro that consistently gets that next YES!The most effective way to sell (particularly big ticket items) is still by talking to people. Granted, social media and email are great complements to the sales effort—and we do cover some best practices on using them—but the focus of this program is how to engage, get a dialogue going, understand the patient’s motivation and much much more to help you and your team win more business.Fill out the quick form below and we’ll call you very quickly to discuss how we may be able to support you.
Telephone skills trainingLearn the vital techniques to get your front desk setting more appointments and converting more enquiries to consultation by using the phone to effectively build rapport, interest and reduce resistence to choosing your practice over a competitor.
This isn’t about telling people what they should do. This training is about helping people learn ‘how to do’. Very few telephone training courses give you that.