__ UNSOLD TREATMENT PLAN RECOVERYHow many treatment plans never turn into treatment?You’ve invested time, clinical exoertise and resources in diagnosing and planning, but for a variety of reasons, some patients haven’t gone forward with treatment.We help you follow up patients you simply haven’t been able to engage with, establish their decision making status and enable you to restart conversations that first happened months or even years ago.
The problem.The treatment has been diagnosed. The patient has shown interest. The practice has invested clinical time. But nothing happened.Unsold treatment plans lying dormant in your system can represent a significant opportunity to recover income and with the right approach, some of these patients can be re-engaged.
Why patients don’t proceed.
What WOMM can help you with.
CostIt’s not within their budget (yet)TimingThey’re weren’t quite readyFearAnxiety or uncertaintyProcrastinationThey simply keep putting it offShopping aroundThey’re looking at other optionsLife circumstancesWork, family or personal issuesSimply forgettingIt dropped down the priority list
Identify appropriate patientsfrom your treatment plan listContact them professionallyand have genuine, empathetic conversationsEstablish whetherthe treatment is still relevant to themRe-engage them with the right messageanswer questions and remove blockersArrange the appropriate next stepconsultation, re-booking or treatment
We use the same professional and empathetic approach we’ve built our reputation on, with a focus on achieving real outcomes.
How we’re rewarded.A concluded contact model, not a price per appointment model.We charge a fee for every concluded contact, regardless of the outcome. This gives us valuable, engaged conversations and the best chance of restarting conversations thet move closer to treatment being carried out.
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__ CONTACTLet’s talk about your patients.Find out how WOMM can support you in turning more patients into appointments and increase your income.